Our warranty
Your Peace of Mind is Our Priority in Olympia, WA
Understanding Your Warranty Protection
When you choose Boss Auto Repair in Olympia, you’re choosing quality backed by a 12-month or 12,000-mile warranty, whichever comes first. This coverage reflects our confidence in our technicians and commitment to your satisfaction. It applies specifically to the repair performed, starting from the date of service, and does not cover implied warranties or unrelated issues. Manufacturer warranties on parts remain separate and follow their own terms. We believe in transparent, realistic warranty expectations.
What Our Warranty Covers
Our warranty coverage applies specifically to the labor and workmanship performed at our facility. This means if any issue arises with the repair work we’ve completed within the warranty period, we’ll address it at no additional cost to you. However, it’s important to understand that parts and accessories carry their own manufacturer warranties, which may differ in terms and duration from our service warranty. When customers choose to supply their own parts, our labor warranty remains void, as we cannot guarantee the quality or compatibility of parts we haven’t sourced and inspected ourselves.
Customer Satisfaction: Our Number One Priority
At Boss Auto Repair, customer satisfaction drives everything we do. We’re committed to providing quality products at competitive prices, delivered through professional service designed for your convenience. Our team understands that automotive repairs can be stressful, which is why we’ve made ourselves readily available to address any questions or concerns you might have. You can reach our helpful staff at (360)915-9847, and we’re eager to assist you with any warranty-related inquiries or general automotive questions.
Vehicle Storage Policy
We understand that life can get busy, and sometimes vehicle pickup doesn’t happen immediately after repairs are completed. To ensure we can continue serving all our customers effectively, vehicles must be picked up within one week of work completion. If your vehicle remains on our property beyond this timeframe, storage fees of $35.00 per day will apply. This policy helps us maintain adequate space for ongoing repairs while being fair to all customers who need our services. We’ll always contact you when your vehicle is ready to help coordinate a convenient pickup time.
Making the Most of Your Warranty
To ensure your warranty remains valid and you receive maximum protection, keep your service receipt and any documentation we provide. If you experience any issues with completed work, contact us immediately at (360)915-9847 so we can address the situation promptly. Our goal is to resolve any warranty concerns quickly and professionally, maintaining the trust you’ve placed in Boss Auto Repair. We encourage open communication throughout the warranty period and welcome the opportunity to demonstrate our commitment to your automotive needs in Olympia, WA.
